Last Updated: July 2026
At Sumangali Aura, we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website and purchase our traditional clothing and jewellery collections within the UK.
We comply strictly with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
1. Information We Collect
To process your orders and provide a seamless shopping experience, we collect the following information:
- Identity Data: Your name, title, and date of birth (optional).
- Contact Data: Delivery address, billing address, email address, and phone number.
- Financial Data: Payment card details (processed securely via our encrypted payment gateways; we do not store raw card details).
- Transaction Data: Details about products you have purchased from us and payments made.
- Technical Data: Your IP address, browser type, time zone setting, and device information used to access our site.
2. How We Use Your Data
We use your personal data lawfully and transparently for the following purposes:
- Order Fulfilment: To process your payments, dispatch your clothing or jewellery, and send you tracking updates.
- Customer Support: To answer your enquiries, handle returns, or fix technical website issues.
- Marketing (With Consent): To send you updates on new stock arrivals, festive sales, and exclusive UK offers. You can opt out at any time.
- Site Improvement: To monitor website traffic and shopping trends to improve our e-commerce platform.
3. Sharing Your Information
We never sell your personal data. We only share your information with trusted third-party service providers essential to running our business, including:
- Delivery Partners: Reliable UK courier and postal services to deliver your packages.
- Payment Processors: Secure, industry-standard payment gateways to handle transactions safely.
- Technical Partners: Website hosting platforms and data analytics providers.
All third parties are legally bound to respect your data security and process it strictly in accordance with UK law.
4. Data Security and Retention
We have put in place robust security measures to prevent your personal data from being accidentally lost, altered, or accessed without authorisation. We only keep your personal data for as long as necessary to fulfil the purposes we collected it for, including any legal, accounting, or reporting requirements.
5. Your Legal Rights
Under UK data protection laws, you have the right to:
- Access the personal data we hold about you.
- Request correction of any incorrect or incomplete information.
- Request erasure of your personal data under certain conditions.
- Object to or restrict the processing of your data.
- Withdraw consent at any time for marketing emails.
6. Contact Us
If you wish to exercise any of your rights or have questions regarding this Privacy Policy, please reach out to our UK support team through our website's Contact Us page.